360 Crew FAQ
1. How much do you charge for product photography?
Your quotation will depend on a few variables. Would you like 360ᵒ Spin or Static Images? What type of products you would like to shoot, and how many? Will there be any post-production required? As each client has quite specific needs we don’t have a standard list price. On learning more about your requirements we will however provide you with a detailed quote quickly.
Do you have your own professional studio?
Yes. We have a large professional studio with a few different “lines” in operation. You have the option to rent a Studio Line and Technician on an hourly or day rate. Client planning to use Live Models would typically select this option.
How long will it take to photograph my products?
Again as with the point on price, the time taken will depend on your specific requirements and number of products. On quotation we will provide you with estimated turn-around times and can faciliate urgent processing of orders where necessary.
How will I receive the images?
We will load your images to our platform and provide you access to view and approve. Once approved we will issue an invoice which you can pay online and on payment your images will be enabled for download on this platform. This is a free account where you can store these images until needed. We will provide over the phone training on how to download images, convert Spins to MP4, Post a Spin from this platform to Facebook. Link to these Spins via email etc. We will also provide integration support so that you can use these 360 Spins on your website.
Who will own the copyright of the images?
On payment of invoice,all copyright moves to you the client.
Will I need to provide any props for the photoshoot?
If you wish you can provide particular props for use in the session. Our studio will dicuss and advise on this.
What will happen if I am not happy with the images?
Payment is only due once you are happy with the images, and it is our role to ensure that you are. We carry out a detailed pre-shoot checklist to ensure all photography is done to your exact specifications. After viewing the images if you have any issues these will be addressed by the Studio. All minor post-production work is covered in the initial quotation. Should you require additional work e.g. product blemishes that show up on the images, this post-production will be quoted for at a rate of €60+ VAT per hour.
Can you do group shots of the products?
Yes. You may wish to shoot a number of your products together. This can be discussed with the studio and accommodated for.
Are my products insured while in the studio being photographed?
No. Goods in our trust are not covered by our insurance. This is something you will need to check with your own insurer
Can you photograph products at my premises?
We offer On-Site Services for large projects where there is a catalogue of items to be photographed. The nature of our equipment makes transport and build difficult, and therefore would only be suitable for larger quanties of stock. Please do contact us to discuss your requirements so we can propose a solution for you.
